Effective Date: 8.9.2024.

At Terra Virtu, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with Terra Virtu  (the “Service”). Please read this privacy policy carefully to understand our practices regarding your information and how we will treat it.

1. Information We Collect

a. Personal Information

When you use Terra Virtu, we may collect personally identifiable information that can be used to identify or contact you (“Personal Information”). This includes but is not limited to:

Name

Email address

Phone number

Profile information

b. Usage Data

We collect data about how you interact with our Service, which may include:

Device Information: Type of device, operating system, and browser type.

Log Information: IP address, browser type, and the times you access the Service.

Interaction Data: How you use and interact with the features of the Service.

c. Communication Data

Any information you choose to share during your interactions with Terra Virtu, including chat history, requests, and commands, will be collected to improve the user experience.

d. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and store certain information.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

To provide and maintain our Service: Improving the functionality of Terra Virtu, responding to inquiries, and providing user support.

To improve user experience: Personalizing your interactions, learning preferences, and delivering relevant content.

For analytics and performance monitoring: Understanding how users engage with the Service, troubleshooting, and improving our features.

To communicate with you: Sending you notifications, updates, and other information about Terra Virtu that may be of interest to you.

3. Disclosure of Your Information

We do not sell or rent your Personal Information to third parties. However, we may share information in the following circumstances:

Service Providers: We may share your information with trusted third-party providers who assist in delivering our services, only to the extent necessary for them to perform their tasks.

Legal Requirements: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to confidentiality agreements.

4. Data Security

We take appropriate measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

5. Data Retention

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. You may request the deletion of your data at any time by contacting us at [insert contact email].

6. Your Rights

You have certain rights concerning the information we collect, including:

Access: You have the right to request access to the information we hold about you.

Correction: You can request correction or updates to your Personal Information if it is inaccurate or incomplete.

Deletion: You may request the deletion of your Personal Information, subject to certain legal exceptions.

Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in the emails.

7. Children’s Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such data, we will take immediate steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Any changes will be posted here with an updated effective date. Your continued use of the Service constitutes acceptance of any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: draganakalac@terravirtu.com